Frequently Asked Questions
Everything you need to know about shopping with Book Grocer
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination and local customs processing.
What is your return policy for apparel?
We offer a 30-day return policy on all unworn items with original tags attached. Returns are free for domestic orders, and refunds are processed within 5-7 business days of receiving the item back.
How do I ensure I am ordering the right size?
Each product page features a detailed size guide with specific measurements in both inches and centimeters. We recommend measuring a similar garment you already own to ensure a perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options like Klarna and Afterpay.
How should I care for my Book Grocer garments?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of every garment.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.